Terms of service

TERMS OF SERVICE

Welcome to Alabaster Elixir. By visiting our website and/or purchasing from us, you agree to the following Terms of Service.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a purchase agreement in your jurisdiction. You may not use our products or services for any unlawful or unauthorized purpose.

2. FRAGRANCE DECANTS

Alabaster Elixir specializes in fragrance decants. Our decants are independently transferred from authentic original fragrance bottles into smaller containers for personal use and sampling.

Unless expressly stated otherwise, Alabaster Elixir is an independent retailer and is not affiliated with, endorsed by, sponsored by, or authorized by the fragrance brands whose products may be referenced on our website.

Brand names and trademarks belong to their respective owners and are used only to identify the fragrance from which a decant originates.

3. PRODUCT INFORMATION

We make every reasonable effort to accurately display and describe our products. Packaging, decant bottles, labels, colors, and presentation may vary from photographs shown on the website without affecting the fragrance quantity ordered.

4. FRAGRANCE PERFORMANCE

Fragrance performance, longevity, projection, and scent perception may vary depending on skin chemistry, environment, application, storage, and individual perception. These differences are not considered product defects.

5. PRICES AND AVAILABILITY

Prices and product availability may change without notice. We reserve the right to modify or discontinue products and to correct pricing, description, or inventory errors.

6. ORDERS

We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraud, incorrect pricing, inventory errors, or inability to fulfill the order. If payment has already been collected for an order we cancel, the applicable amount will be refunded.

Customers are responsible for providing accurate billing, shipping, and contact information.

7. SHIPPING

Shipping times shown on our website are estimates and are not guaranteed unless expressly stated otherwise. Delays caused by shipping carriers or circumstances outside our reasonable control may occur.

8. RETURNS AND REFUNDS

Returns, replacements, cancellations, and refunds are governed by our Returns & Refunds Policy available on this website.

9. PERSONAL USE

Products purchased from Alabaster Elixir are intended for lawful personal use unless otherwise agreed.

10. INTELLECTUAL PROPERTY

Content created specifically for Alabaster Elixir, including our branding, graphics, photographs, text, and other original materials, may not be copied, reproduced, or commercially used without permission. Third-party trademarks remain the property of their respective owners.

11. PROHIBITED USES

You may not use our website for unlawful activities, fraudulent transactions, attempts to interfere with the security or operation of the website, or infringement of intellectual property rights.

12. DISCLAIMER

To the extent permitted by applicable law, Alabaster Elixir does not guarantee that access to the website will always be uninterrupted or error-free.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.

13. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The version published on this website will apply from its stated effective date.

14. CONTACT

Questions regarding these Terms of Service may be submitted through the contact information provided on the Alabaster Elixir website.